How the company started
Kicuvi was set up in 2016 by a small group of technicians who had spent years working inside pest control and facilities maintenance firms across London. The idea was straightforward: property managers, landlords and shop owners needed a service that dealt specifically with sanitary treatment and disinfection, rather than a side item tacked onto a general cleaning contract. Ten years on, the company still operates from the same premises on Kensington Park Road, though the range of work has widened considerably since those first jobs.
Over that decade the team has completed 451 jobs for around 300 clients across 7 London districts. Fifty-seven of those clients have returned for a second treatment, usually after a change of tenancy, a seasonal pest issue, or a routine re-treatment agreed as part of a maintenance schedule. The company has stayed at 6 people throughout the last few years, a size that keeps scheduling manageable and lets the same technicians return to properties they already know.
Mission
To carry out disinfection and sanitary treatment work that is properly documented, scheduled without delay, and explained clearly to whoever is paying for it. Typical response time to a new enquiry is within 24 hours.
Approach to the work
Rather than offering a single fixed package, the company treats each property according to its use: a rented flat, a food storage room and a communal stairwell each call for different products, contact times and follow-up checks.
Core values
Plain reporting
Every job ends with a written note stating what product was used, where it was applied and when the area is safe to re-enter.
Fixed scheduling
Appointments are confirmed in advance and technicians turn up within the agreed window, rather than a loose half-day estimate.
Consistent teams
The same two or three technicians tend to handle repeat visits at a given address, so they already know the layout and any access restrictions.
How a job is organised
The team
Kicuvi is run by six people. Four of them are introduced below; the rest support scheduling and equipment maintenance behind the scenes.
Daniel
Oversees larger commercial jobs and trains new starters on product handling.
Marta
Books appointments, confirms access arrangements and keeps clients updated on timing.
Owen
Handles residential flats and smaller shops, mainly across the north and east districts served.
Priya
Prepares the written summaries sent after each job and keeps the treatment history on file.
Ask about a treatment for your property
Get in touch with details of the space and the issue, and expect a reply within 24 hours.
Contact Kicuvi